Privacy Policy

Music City Speaker Co.

Last Updated: November 21, 2025

Introduction

At Music City Speaker Co., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our services.

Information We Collect

Personal Information

When you rent equipment or contact us, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment processors)
  • Event details and rental preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website or source
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process and fulfill your speaker rental orders, coordinate pickup and return, and provide customer support
  • Communication: To send you booking confirmations, rental reminders, updates, and respond to your inquiries
  • Payment Processing: To process payments and prevent fraudulent transactions
  • Legal Compliance: To enforce our liability waivers, rental agreements, and comply with legal obligations
  • Service Improvement: To analyze usage patterns and improve our website, services, and equipment offerings
  • Marketing: To send promotional materials about our services (you may opt-out at any time)

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us with payment processing, website hosting, and business operations
  • Legal Requirements: When required by law, court order, or to protect our legal rights and property
  • Business Transfers: In connection with a merger, sale, or transfer of our business assets
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data encryption for sensitive information
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only
  • Secure payment processing through trusted third-party providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Provide relevant content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations and resolve disputes
  • Maintain records related to liability waivers and rental agreements
  • Enforce our terms and conditions

Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request access to the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Opt-Out

Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected] or text us at (615) 856-9404.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: